Vivago.ro
RO Register

Privacy Policy

Last updated: 06.05.2026

1. Data Controller

Imavision Media&Development SRL is the controller of personal data collected through the Vivago.ro platform, in accordance with Regulation (EU) 2016/679 (GDPR).

2. Data Collected

We collect the following categories of data:

  • Identification data: name, surname, email address, phone number
  • Booking data: stay dates, accommodation preferences, number of guests
  • Technical data: IP address, browser type, cookies, browsing data
  • Partner data: company identification data, tax ID, banking details

3. Purpose of Processing

Data is processed for:

  • Processing and managing bookings
  • Creating and managing user accounts
  • Communication with users and partners
  • Improving platform services
  • Compliance with legal obligations

4. Legal Basis

Data processing is based on: contract execution, user consent, legitimate interest of the controller, and legal obligations.

5. Storage Duration

Personal data is stored for the duration necessary to fulfill the purposes for which it was collected, respecting minimum periods imposed by law (e.g., 5 years for tax documents).

6. Data Subject Rights

Under GDPR, you have the following rights:

  • Right of access to personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to lodge a complaint with the supervisory authority (ANSPDCP)

7. Data Sharing

Data may be shared with: accommodation partners (for booking processing), payment processors, IT service providers, and competent authorities (when required by law).

8. Data Security

We implement appropriate technical and organizational measures for personal data protection, including SSL/TLS encryption, restricted access, and periodic security audits.

9. International Transfer

Personal data is stored on servers located in the European Union. In case of transfer outside the EU, it will be carried out with appropriate safeguards.

10. DPO Contact

To exercise your rights or for any questions regarding data protection, contact us at: contact@vivago.ro